Disputes

File a dispute

Think something about your name check, fingerprint submission or payment is wrong? Tell us below. The form goes straight to our team, and we'll contact you about next steps.

Send us your dispute

We'll review it, and if it concerns a report or record held by another agency, we'll help you reach them.

Your full name *

Email *

Phone *

What is your dispute about? *

Date of service

Office

Booking, receipt or TCN number

If you have one.

Agency or employer that requested the check

What's wrong? *

Tell us what you believe is inaccurate or incomplete, and why. Please don't include your Social Security number.

What would you like us to do?

I confirm this information is accurate and agree that ACT Biometrics may contact me about this dispute.

Fields marked with an asterisk are required. We only use your details to answer this request. See our privacy policy.