Questions about fingerprinting and background checks

Livescan is digital fingerprinting. We capture your fingerprints electronically and submit them directly to the Florida Department of Law Enforcement (FDLE) or the FBI. It takes about 10 minutes, and Florida results typically come back within 24–72 hours.

Bring a valid government-issued photo ID (driver's license, state ID or passport). For Livescan, also bring the ORI number from the agency requesting your background check. FBI checks need extra documents, so call us and we'll walk you through them.

Walk-ins are welcome at all three locations, Monday–Friday, 9AM–5PM. For Saturday or Sunday, please call the office. Booking ahead keeps your wait short.

Livescan results for Florida agencies return in 24–72 hours in most cases. FBI background checks take 3–7 business days. We email your results as soon as they're ready.

FBI checks are submitted through our partner Fulcrum Biometrics, an FBI-Approved Channeler. That's usually much faster than mailing your application to the FBI yourself.

We accept cash, all major credit and debit cards, Zelle, Apple Pay and Google Pay.

An ORI (Originating Agency Identifier) tells FDLE which agency your results go to and sets your state processing fee. Your employer, licensing board or agency gives it to you. If you don't have it, call us and we'll help you find it.

Each agency has its own state and FBI processing fees. Our posted prices include those fees, so the price you see for your agency is the price you pay.

Yes. A Level 2 background screening is a fingerprint-based state and national check, and it's submitted through Livescan. Bring your AHCA ORI, and we'll also take the photo AHCA requires.

A company the FBI has approved to submit fingerprints and receive results electronically for personal record requests. We submit through Fulcrum Biometrics, an FBI-Approved Channeler, which is faster than applying to the FBI by mail.

No. A Florida Livescan goes to FDLE and a Florida agency for employment or licensing. An FBI Identity History Summary is your personal federal record, often used for travel and immigration.

Yes. Many countries require an apostille. Add our $150 apostille service and we'll send your FBI report to the U.S. Department of State.

The U.S. Department of State currently takes 5 weeks or more. Processing times are set by the Department of State, not by us, so start as early as you can.

Apostilles are accepted by countries in the Hague Apostille Convention. Others may need a different authentication process, so call us and we'll point you in the right direction.

Florida documents are authenticated by the Florida Department of State, not the U.S. Department of State. Call us to discuss your document.

Most local police or sheriff's offices and fingerprinting businesses can roll FD-258 cards. You can download blank cards from the FBI website, or ask us to mail you some.

Your Transaction Control Number confirms that your fingerprints were successfully submitted to FDLE. We email it to you once your cards are processed.

Use a trackable shipping method and mail your cards to our Card Conversion Department. We handle all documents confidentially.

When the agency receiving your fingerprints doesn't accept Florida electronic submissions. This is common for other states, federal agencies and immigration. Check your agency's instructions, or call us.

Most agencies ask for two. Our two-card set is $65, and a single card is $45.

Yes. Our $125 CMS / Medicare service includes the cards and mailing for high-risk providers.

Level 1 is name-based and needs no fingerprints. Level 2 is fingerprint-based and searches state and national (FBI) records. It's required for many healthcare, school and childcare jobs.

Usually not. Licensing boards and most state agencies require fingerprint-based Livescan. A name check is best for personal, tenant and private-employer purposes.

Only with that person's written consent and a legally permissible purpose, such as tenant screening or employment, as required by the Fair Credit Reporting Act (FCRA).

Fewer than 5 applicants: $175 for the first applicant (mobile fee included), then $85 for each additional applicant. 5 or more applicants: no mobile fee, just $85 per applicant. For Florida Livescan, the $85 includes all state and FBI fees.

Miami-Dade, Broward and Lee County. Call us about other locations.

Call us to confirm the total for your service and agency before your appointment.